Privacy Policy

Rachel Tolentino Marshall ABN 66 110 625 504 trading as Liyan Mayi Catering is committed to providing quality services to you and this policy outlines our ongoing obligations in respect of how we manage your Personal Information.

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We comply with the Privacy Act 1988 (Cth) and the Privacy and Responsible Information Sharing Act 2024 (WA), which govern the way we collect, use, disclose, store, secure, and dispose of your Personal Information.

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A copy of the Australian Privacy Principles (APPs) may be obtained from the website of the Office of the Australian Information Commissioner at https://www.oaic.gov.au.

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, job titles, business names, addresses, email addresses, phone numbers, and financial details.
 

We obtain Personal Information through:

• Meta platforms (Facebook, Instagram)

• LinkedIn

• Our website Liyanmayi.com.au

• Correspondence (email, phone, and other direct interactions)

• Cookies and analytics tools (where applicable)

We collect this information for the primary purpose of providing our catering services, communicating with customers, and marketing. We may also use Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure.

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You may unsubscribe from our mailing lists at any time by contacting us in writing.

Sensitive information includes details such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal records, or health information. We will only use sensitive information:

• For the primary purpose for which it was obtained

• For a secondary purpose directly related to the primary purpose

• With your consent or where required by law

Where reasonable and practicable, we collect Personal Information directly from you. However, in some cases, we may receive information from third parties. If this occurs, we will take reasonable steps to ensure you are aware of the information provided to us.

Your Personal Information may be disclosed in the following circumstances:

• To third parties where you consent to the use or disclosure

• Where required or authorised by law

Your Personal Information is stored securely to protect it from misuse, loss, and unauthorized access. We store customer data, including financial information, in:

• MYOB accounting software

• Gmail email servers

When Personal Information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is stored in client files and retained for a minimum of 7 years, as required by law.

You may request access to the Personal Information we hold about you and request updates or corrections. If you wish to access your Personal Information, please contact us in writing.

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Liyan Mayi Catering will not charge a fee for access requests but may charge an administrative fee for providing copies of Personal Information.

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To protect your Personal Information, we may require identification before releasing requested information.

It is important to us that your Personal Information is accurate and up to date. If you find that the information we hold is incorrect, please notify us as soon as possible so we can update our records.

This Privacy Policy may change from time to time and will be available on our website.

If you have any queries or complaints about our Privacy Policy, please contact us at:

Liyan Mayi Catering

Rachel Tolentino Marshall 

liyanmayicatering@gmail.com

liyanmayi.com.au

+61498962803